You can track your package with the tracking number from wp.pts.net.

You can email [email protected] with your new address details if your package has already been processed as return.

myPTS users can do many online transactions such as.

● Prepare your own air waybill
● Print your invoice
● Order a collection
● Track your shipments
● Calculate rates of different services
● Check your account balance and details of your transport invoices

You can sign-in from this link.

● Your company’s stamp – your signature
● Receiver’s contact details
● Detailed Goods Description in English
● Number of Pieces
● Price per piece (Euro or USD)
● Total price (Euro or USD)
● PTS Air Waybill Number
● Date
● Reason for sending
● HS Code
An English e-archive invoice would be enough for your commercial shipments.

It is the document that enables free transit of shipments as a part of Turkey’s Customs Union treaty with European Union. For most EU countries, Customs Duties will occur after 150 Euros and if your shipment’s travelling with A.TR document, you will not be charged for those Customs Duties. A.TR will not cancel or reduce the VAT.

You can pay in cash or with your credit card when you deliver your parcel.

Our sales team are here to Support you for your questions. Sales contact: [email protected]

You can ask for Support from our Customer service team. Customer Service contact: [email protected]